Privacy Policy

Your privacy and security are priorities for us. At Centro Clínico Vitae, we commit to respecting your privacy regarding any information we may collect through our website or other platforms we manage. This Privacy Policy, in compliance with the General Data Protection Regulation (GDPR), describes our data collection and processing practices, with the aim of maintaining a transparent and secure relationship with our patients and users.

1. Collection of Personal Data

Personal data refers to information of any nature voluntarily provided by the user on the website centroclinicovitae.com. This data may include, among others: name, email, phone number, address, date of birth, or other information necessary for scheduling appointments or contact requests.

We request personal information only when strictly necessary to provide you with a service (such as booking an appointment or answering a question). We always do so by fair and lawful means, with your knowledge and consent.

2. Data Retention and Security

Personal data will be kept only for as long as necessary to provide the requested service or to comply with legal obligations.

We treat your information with the utmost rigor, implementing security measures to protect your identity and prevent loss, theft, unauthorized access, disclosure, copying, misuse, or modification.

We do not share personal information publicly or with third parties, except when required by law or when strictly necessary for the provision of the clinical service (e.g., prosthetic laboratories), always safeguarding your confidentiality.

3.Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. We recommend that you read the privacy policy of every website you visit.

4. Cookies Policy

As is common practice with almost all professional websites, this site uses cookies – small files downloaded to your device – to improve your browsing experience.

These cookies are used to optimize website performance and offer a more personalized service. The use of cookies may include recording data such as your IP address, browser type, duration of the visit, and pages accessed, for statistical purposes.

You can disable cookies in your browser settings at any time. However, disabling cookies may affect the functionality of this and other websites you visit.

Third-Party Cookies We use trusted third-party services to improve our website:

  • Google Analytics: One of the most secure and widespread analytics solutions on the web, which helps us understand how you use the site so we can improve the content presented.

  • Optimization Tools (e.g., Yoast): Used to improve our website’s visibility on search engines.

5.Communications and Marketing

Centro Clínico Vitae may use the data provided (with your consent) to send relevant health information, clinic news, or appointment confirmations.

We guarantee your rights to access, rectification, cancellation, and opposition, in accordance with current legislation. If you subscribed to our newsletter and no longer wish to receive it, you can unsubscribe at any time through the link in the email footer or by contacting us directly.

6.User Commitment

The user undertakes to make appropriate use of the contents and information that Centro Clínico Vitae offers on the website, committing to:

  • Not engage in activities that are illegal or contrary to good faith and public order;

  • Not disseminate content of a racist, xenophobic nature, or that violates human rights;

  • Not cause damage to the physical (hardware) and logical (software) systems of Centro Clínico Vitae, its suppliers, or third parties.

7. Changes to this Policy

We reserve the right to update this privacy policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We recommend visiting this page periodically.

Contacts

For any questions regarding our privacy policy or how we manage your data, please contact us:

  • Email: geral@centroclinicovitae.com

  • Address: Rua Dr. Hugo Moreira, nº 44, 9500-792 Ponta Delgada